Privacy Policy
Privacy Policy
Last Updated: 2025
Softemy ERP Solution (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you register or use our services, including KeepStock and other applications under our brand.
- Information We Collect
We may collect the following types of information:
- Personal Information
- Name
- Email address
- Phone number
- Business details
- Login credentials
- System Usage Data
- Device information
- Browser details
- IP address
- Log history
- Activities performed in the application
- Business Data
- Product information
- Sales & purchase entries
- Inventory data
- Customer details (if entered by the user)
- How We Use Your Information
We use your information to:
- Provide and improve our services
- Manage user accounts
- Process billing and subscriptions
- Communicate important updates
- Ensure system security
- Offer customer support
- Improve application performance and user experience
We do not sell or trade your personal or business data.
- Data Storage & Security
We use industry-standard security practices to protect your data.
Your information is stored securely on trusted cloud servers with restricted access.
However, no digital platform is 100% secure. Users are responsible for safeguarding their login credentials.
- Sharing of Data
We may share limited information only with:
- Payment gateways (for billing)
- Service providers (for hosting, SMS, support systems)
We never disclose your business data to third parties for marketing or advertising.
- Cookies & Tracking
Our website and system may use cookies to enhance:
- Login sessions
- User preferences
- Security
- Application performance
Users can control cookie settings from their browser.
- Your Rights
As a user, you may:
- Access your stored data
- Request corrections or updates
- Delete your account (on request)
- Stop using the service anytime
- Data Deletion Policy
Upon subscription cancellation, you may request:
- Full data export, or
- Complete data deletion
Deleted data cannot be recovered.
- Changes to Privacy Policy
We may update this Privacy Policy from time to time.
Users will be notified of major changes via email or announcement.
- Contact Us
For questions or support regarding this Privacy Policy:
📧 Email: connect@softemy.in
📞 Phone: +91 91633 24055